Cancellation & No-Show Policy

Current Clients
Our appointment scheduling policy requires a minimum 24-hour notice for cancellations. Failing to provide such notice will incur a service fee equivalent to half the cost of the booked treatment per half-hour. Please note that service prices vary. Credit card information will be collected at the time of booking and used in accordance with the Cancellation and No-Show policy.

Consultations
For consults, the fee paid to schedule your consult will be forfeited and not able to be used towards any future service.

Members
Members will not incur any additional fees, but will forfeit their treatment for the month.

Thank you for your understanding.

Confidentiality

All clients at The Results Lounge may be assured of complete confidentiality regarding all aspects of their treatments and services. 

disclaimer

Information on this website is for informational purposes only and should not be construed as medical advice. Individual service results may vary based on different factors.

Payments

We accept Cash, Master Cards, Visa, Debit Cards, and Personal Checks as well as Care Credit. All spa prices are subject to change.  

Privacy Policy

At The Results Lounge, we highly value your privacy. No registration or personal information is required to access our site. Your name, email address, or any identifiable information will not be sold or shared with any third party without your explicit consent as required by law. We do not engage in buying, selling, renting, or trading email lists. Our email marketing is directed only to those who have willingly opted to receive communication from us, and we assure you that we will not send spam emails.

Refunds & Returns

Unopened skincare products may be returned within 15 days for credit or exchange. Opened skincare products may be exchanged for items of equal value. We do not offer refunds on services — time, expertise, and products are invested in each visit. All gift card sales are final but may be transferred. We're happy to address concerns and make adjustments when possible.

Spa Etiquette

To ensure a serene atmosphere and considerate environment for all guests, kindly turn off your mobile phones inside the spa. Smoking is strictly prohibited for the safety of everyone. We prioritize a safe and comfortable experience, thus children under 15 are not permitted in our medical spa unless they are receiving services accompanied by an adult. Thank you for your understanding.

Cookie policy

We use anonymous data to understand site usage and improve your experience. By continuing, you agree to our use of cookies and our Privacy Policy. Any personally identifiable information voluntarily provided by visitors through our website or email will not be shared with third parties without explicit consent as required by law. Providing such information is optional. Visitors who share their email addresses may receive periodic communications about our services and products. If you wish to keep your information private or opt out of future communications, please inform us via email, phone call, or written notice.