SPA POLICIES

Confidentiality

All clients at The Results Lounge may be assured of complete confidentiality regarding all aspects of their treatments and services. 

Scheduling Policy

Due to the popularity of our services, we have found it necessary to implement the following policy regarding the scheduling of appointments.  Once scheduled, all appointments require a minimum of 24 hour notice for cancellation.
Failure to follow this policy will result in the following:
Missing 1st appointment without notice - warning, no charge
Missing 2nd and subsequent appointments without notice: $50 per 1/2 hour booked on schedule

Scheduling Policy

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Credit card information will be collected in registration and will be used only for missing appointments. 
For complimentary and gift certificate appointments:
Missing ANY complimentary appointments without 24-hour notice will result in complete forfeiture of appointment.
Gift certificates are subject to the same charges as regular appointments. 

Spa Etiquette

We ask that you please turn off your mobile phone when inside the spa to maintain a serene ambiance and in consideration of other guests.  We like to think of this as your time to unplug and relax.  For the health and safety of our clients and staff, smoking is not permitted in our facility. While we love children, for us to provide a safe and comfortable spa experience, children under the age of 15 are not allowed in our medical spa, unless they will be receiving services and are accompanied by an adult. 

Refunds & Returns

Gift cards are non-refundable. however, they are transferable to another party.  We will gladly accept the return of any skin care product within 15 days of purchase for a full credit to your Med Spa account or for an appropriate product exchange. 

Payments

We accept Cash, Master Card, Visa, Debit Cards, and Personal Checks as well as Care Credit. All spa prices are subject to change.  

Privacy Policy

The Results Lounge deeply respects the privacy of its visitors. You are not required to register or provide any personal information in order to access information on our site.  We do not sell or share your name, email address. or other personally identifiable information with any third party without your explicit consent as required by law. 
The Results Lounge does not buy, sell, rent or trade email lists.  All email marketing efforts we undertake are targeted toward individuals who have opted and agreed to be contacted by us in such manner.  If you have opted in to receive emails, we promise not to bombard you with spam.

Info from our Server

Our web server automatically tracks site visitor usage of The Results Lounge website.  This information includes only the domain name: it does not collect email addresses or any other personally identifiable information. 
The information we collect automatically by your web server is used to better understand general site usage patterns, improve site usability, and improve site content.  This information does not include any personally identifiable information. 
No personally identifiable information is automatically collected.  Personally identifiable information provided by site visitors through our website or email will not be shared with any third party without your explicit consent as required by law.  Providing this information is strictly optional. Visitors who have provided us their email address may periodically receive communications with information about our services and products. 
If you elect to keep your record private, or do not wish to receive mail/email from The Results Lounge in the future, please let us know by sending us an email, calling or writing us.